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Troubleshooting

A camera has drifted out of aim

Bullet cameras on adjustable arms drift over time from wind, vibration and thermal movement. A camera installed to cover a gate can be looking at a wall a year later. This is normal, it is why aim is checked at every service visit, and it takes minutes to correct.

Wind and vibration

Cameras on long arms, on fascia boards or near roller shutters move most. Mounting to masonry rather than timber reduces it considerably.

Thermal cycling

Metal expands and contracts through the day. Over months this works a joint loose, particularly if the locking screw was only hand-tightened at install.

Someone moved it

Reachable cameras get pushed aside deliberately. If aim changes suddenly rather than gradually, mounting height is the real problem.

Why has my camera moved on its own?

Can you re-aim without replacing anything?

Yes, it is a short visit. We also check the fixings and tighten properly, which usually stops it recurring.

How do I know a camera has drifted?

Compare the live view against what it was meant to cover. Most people never look until they need footage, which is exactly the wrong moment to find out.

Need this doing?

Security camera repair covers cameras showing no image, recorders that stopped recording, footage you cannot retrieve, and systems that lost remote viewing. Most faults are power, cable or configuration rather than a failed camera. Diagnosis is free, and we quote a fixed price before doing any work.

Security camera repair — what it costs

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