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Costs

What a CCTV support plan includes

An annual maintenance contract covers scheduled preventive visits, lens cleaning and focus checks, verification that recording is actually happening, drive health checks, remote access testing, priority callout between visits and a discount on replacement parts.

Preventive, not reactive

The point is catching a failing drive or a drifted camera before you need the footage, rather than after. That is the whole value.

What is not included

Replacement hardware is charged, at a discount. A plan is maintenance, not insurance, and we would rather be clear about that than imply otherwise.

Priority matters in season

Through summer and after storms the callout queue lengthens. Plan clients get seen first, which is often the practical difference.

What is covered by a CCTV AMC?

Is an AMC worth it for a small shop?

If footage matters to you, yes. The basic plan is modest against the cost of finding out during an incident that the system stopped recording in March.

Can I cancel a maintenance plan?

Yes, at renewal. We do not tie equipment to the plan, so leaving means changing maintenance provider, not losing your cameras.

Need this doing?

CCTV maintenance means scheduled visits to clean lenses, check focus, verify the recorder is still writing, confirm storage health and test remote access. Dust, heat and load-shedding are what actually kill systems here. Annual plans start at PKR 12,000 for a single shop.

CCTV maintenance — what it costs

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